Tag: Repair
Brief Description Please call the IS&P Help Desk at 872-2111 for situations such as missing equipment or non-functioning equipment. The IS&P Help Desk automated phone system will page an Educational Technologies technician (Pecan Campus only) if your call occurs after office hours or on weekends. Please leave a detailed message when you are prompted for information.
Remote technical support is provided for hardware or software owned by STC. To assist in the resolution of the issue, you must provide information about the hardware or software, including the: STC tag number copy of the purchase order (software only) location of the item in case a technician needs to provide onsite support detailed description […]
Desktop Support technicians will diagnose the computer/laptop, or printer for malfunctioning or broken parts. Based on warranty, availability and diagnostics; Desktop Support staff will make recommendations to the user. Refurbished computers may be requested from IS&P Help Desk.