Desktop Support staff offers technical support for College-owned standard desktop and laptop computers (PC and Mac) and printers.
Desktop Support staff offers hardware and software repair services to staff and faculty as well as assistance with warranty service, hardware, software, and operating system problems on STC-owned equipment.
Examples of services provided include:
- Hardware installations and support
- Software installations and support
- Investigating software and hardware technology
- Faculty/Staff Computer (relocations/adds/changes)
- Computer lab setups
- Critical work orders (viruses, podiums, lab outages)
- Refurbish/Recycling of computers, printers and other peripherals