Secure Share Service

Secure Share is an authorized secure file sharing service available to all STC employees for transmitting sensitive data. Share files of up to 1GB in size with other users in an easy, fast, and secure method. Control who can download files, set expiration dates for the download, and limit the number of downloads to specified files. Emails from Secure Share are sent from the sender’s address. Only the recipient will be able to read the secure message.

Email should never be used to transmit sensitive data unless the contents of the email are encrypted.

Secure Share is available at https://secureshare.southtexascollege.edu using your STC email username and password.

See the Secure Share User Guide.

Note: A few of the features shown in the guide have been modified to align with the college's information resources security policies.

1. Option #7a: Require Authentication To Access/Download (Set To Enabled)
2. Option #7b: Access Restriction (Only Specified Recipients Can Access)
3. Option #8: Message Expires (Set To 30 Days)
4. Option #11: Private Message (Set To Enabled)
5. Receive Files - Filedrop (Set To Disabled)

FAQs

• Is Secure Share a storage service?

  Secure Share is not a storage service. Files that are uploaded to the server will automatically be securely deleted after 30 days.

• What are the size limitations for files?

  STC faculty and staff are permitted to share files with a maximum combined size of 1GB with anyone. External parties are permitted to share files with you that have a maximum combined size of 250MB. The service can allow for larger maximum combined file sizes upon request.

• How do I request access to share files with a maximum combined size larger than 1GB?

  Call the IT Service Desk at 956-872-2111 to make a formal request. Provide the users' names, email addresses, the type of data being shared, a proper justification, and the total combined size of the files being shared (if known). You will receive a response from our office when the maximum combined file size limits have been approved.

• What is the process to receive files from an external party (non-STC email address)?

  There are two options: Request File and Invite User. Request File is suited for one-time file requests and can be found at the top of the Secure Share new message page once you have logged in. Invite User is tailored for frequent file sharing with the same external party. To invite an external party, click on the "settings" ⚙ icon (desktop) or the "menu" ☰ icon (mobile) on the top-right and then select "Invite User". You only need to invite them once and after that, they will be able to send you data securely at any time.

• Can STC faculty and staff use Secure Share from off-campus?

  Yes, but you must also be enrolled in Duo Security.

• Are external parties required to enroll in Duo Security also?

  No, but they do have the option to secure their account logins with multi-factor authentication using a One Time Password.

• How do I secure my account as an external party using a One Time Password?

  Log into Secure Share. Click on the "settings" ⚙ icon (desktop) or the "menu" ☰ icon (mobile) on the top-right and then select "Account Settings". In the Account Settings menu click on the tab labeled "One Time Password". Follow the instructions provided for setting up your account for multi-factor authentication. This is the current best practice for securing any of your account logins.