JagNet Self Service

What is JagNet?

JagNet is South Texas College’s web portal that provides personalized access to web services. You may customize JagNet so that the information and tools you need and want are available when you log in. All registered students, faculty and staff have access to course information, group tools, campus life, work life, personal calendars, email, and more — anytime, anywhere.

How do I log in to JagNet?

Point your web browser to http://jagnet.southtexascollege.edu and log in using your STC username and password.

What is my JagNet Username and Password?  Office of Admissions and Records generates JagNet passwords for the student once all required information such as transcripts, test scores and completed application has been submitted. The JagNet password will be mailed to the student or it can be picked up at the Office of Admissions and Records or Student Information Center with a picture ID.

STC has an official password standard that is aimed at creating hard to guess passwords.  The password must meet or exceed the minimum requirements below. Passwords must:

  • Be at least 12 characters long
  • Contain seemingly random or uncommon information
  • Be easy to remember but hard to guess by others
  • Contain characters from at least three of the following four categories:
    1. Uppercase characters (A-Z)
    2. Lowercase characters (a-z)
    3. Numbers (0-9)
    4. Special characters (!,@,#,$,%,^,&,*)

JagMail Setup

When you receive your Jagnet Username and Password you can then retrieve your Jagmail account by following these steps.

  1. Click http://outlook.com/stu.southtexascollege.edu to access the sign-in page.
  2. Enter your Username and Password. The format of your username is jagnetusername@stu.southtexascollege.edu
  3. If you are completing the login for the first time you will be prompted to choose a:
    1. preferred language
    2. preferred time zone

Can’t login to Jagmail? Are you able to log in to Jagnet but not to Jagmail?

  1. Click http://mypassword.southtexascollege.edu
  2. Select “Change my Password”.
  3. Enter the same password you are using for Jagnet and follow the instructions.

Please note: If you reset your password in Jagnet the Jagmail password is also changed allowing you to use the same password in both systems. If you still cannot get into Jagmail, please contact the Service Desk at 956.872.2111

If you see an error in red that says: Selected user account does not exist in tenant ‘South Texas College” please call the Service Desk at 956.872.2111

Is my information secure? Why don’t I see the key lock security symbol at the bottom of the screen?

Security for JagNet is provided by Verisign. Because most pages are actually frames within a page you may not see the key icon that indicates a secure page; however, the pages are secure.

Your personal information on JagNet is protected through your username and password. Only by logging on with your username and password can your information be accessed. For this reason it is very important that you do not share your username and password with anyone. No one, including support staff, needs to know your password for any reason. For your protection, it is essential that you log out of JagNet whenever you leave your computer so that your personal information is not exposed.

When is JagNet available and how long is the time-out for inactivity?

JagNet is available 24 hours a day, 7 days a week. Some data is provided from systems that may be down for backup and maintenance during the evening. These data may not be available in the portal during that time.

If you forget to log out of JagNet, the portal will automatically time out after 15 minutes of inactivity. This is a security feature that helps prevent others from gaining access to your private information (student records, financial information, online coursework, etc.), particularly when you are using a public computer. Warning: This is not a substitute for logging out. The only way to absolutely ensure that your information remains secure is to LOG OUT before you leave the computer.

How do I get help with JagNet?

For general help with JagNet click the Help icon in the upper right corner of the JagNet screen. If you have questions or problems, contact the IS&P Help Desk 956-872-2111.

Why don’t my browser’s “back” and “forward” buttons work properly?

The best way to navigate through the portal is to use the tabs and the links within JagNet. The “back” and “forward” buttons in your browser may move from tab to tab or page to page, but if changes have been made or other logins have occurred, using the browser’s navigation buttons may not have the desired effect.

Why is my connection to JagNet timed out after I have successfully logged in using SBC Global?

At this time SBC Global does not use a supported browser. Please use Internet Explorer to login.